LONE WORKER / DOMESTIC VIOLENCE MONITORING

SMC can monitor many types of back-to-base devices and technologies that are offered to our bureau customers in the lone worker and domestic violence sector.

The SMC operation takes this type of high risk monitoring very seriously and all customers are monitored within our VIP cell which consists of our most experienced operators.

We aim to provide all our VIP operators with the training they need to deal with confronting and high stress situations while on the phone. This involved DV awareness and resilience under pressure training sessions provided by Lifeline.

While this type of technology is offered to victims of domestic violence our bureaus are also offering the monitored solutions to many of the workers and case managers who travel alone and who meet and care for the victims around Australia.

Below are the solutions available for bureaus who chose to use SMC.

• Smartrak: Protector Pro & Mini
• Neveralone: Neveralone 4G
• Skynet: Reach Duress App

For any information on the above monitored solutions please give our team a call.

*SMC only carry out the monitoring of the above solutions, bureaus are required to reach out to the suppliers directly for equipment purchases.